Customer Feedback: Online Survey

May 22nd, 2009

Have you taken an online survey before from a company that you’ve purchased something from?  I know a lot of companies use an online survey to get feedback from their customers.  I don’t know exactly what all the feedback is for and how they use this to improve their product, service, etc….  I know companies invest a lot in creating the online survey so that it actually gives them the information they need to make it worth their while and their money.  Someday I’d like to see all the feedback I’ve given companies and see if they actually took my feedback into consideration.

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Entry Filed under: Business

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